You are here

Why is the PDF document blank when I attempt to open it from the Notice of Electronic Filing (NEF)?


Some users have encountered blank documents, which may be related to the PDF reader.
1. Update the Adobe Reader to the lastest version at
2. Turn off headers for documents in CM/ECF:

  •     Select the Utilities menu in CM/ECF
  •     Select Maintain your ECF account
  •     De-select the box for Add Headers to PDF Documents
  •     Select Submit

3. Rather than using the plugin that opens the PDF document in the browser, follow these steps to open the PDF document in a new window:

  •  Open Adobe Acrobat
  •  Select Edit ⇒ Preferences
  •  Select Internet
  •  De-select the box for Display PDF in browser
  •  Select OK